This Privacy Policy explains how [Company Legal Name] ("TraderIndicator", "we", "us" or "our") collects, uses, shares and protects personal information when you visit our website, create an account or use our analysis tools (the "Service"). By using the Service you agree to the practices described here.
Draft for review. This is a template Privacy Policy and not legal advice. Have it reviewed by a qualified privacy professional or lawyer, and replace every bracketed placeholder before publishing.
1.Information we collect
We collect the following categories of information:
- Account information. Details you provide when you register or contact us, such as your name, email address and login credentials.
- Billing information. When you subscribe, payment is handled by our payment processor. We do not store full card numbers. We receive limited billing details such as your subscription status, plan, and partial payment information (for example the last four digits or a payment token) needed to manage your account.
- Usage and analytics data. Information about how you interact with the Service, such as pages viewed, features used, device and browser type, approximate location derived from your IP address, and log data.
- Cookies and similar technologies. Identifiers stored on your device that help the Service function and let us understand usage. See the cookies section below.
2.How we use your information
We use the information we collect to:
- Provide, operate and maintain the Service and your account.
- Process subscriptions, payments and renewals, and prevent fraud.
- Respond to your support requests and communicate with you about your account, including service and security notices.
- Understand how the Service is used so we can improve it.
- Send product updates or marketing where you have opted in or where permitted by law, with an option to unsubscribe.
- Comply with legal obligations and enforce our Terms of Service.
3.Third parties we share data with
We do not sell your personal information. We share it only with service providers who process it on our behalf, and only as needed to run the Service:
- Payment processor. [Payment Processor] processes subscription payments. Your payment details are provided directly to the processor and handled under its own privacy policy.
- Analytics provider. [Analytics Provider] helps us measure and understand how the Service is used.
- TradingView. Our indicators run on TradingView. When you use them there, your interaction with TradingView is governed by TradingView's own terms and privacy policy, which we do not control.
- Infrastructure and support providers. Hosting, email and customer support tools that operate the Service under confidentiality obligations.
We may also disclose information where required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition or sale of assets.
4.Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, secure the Service and measure usage. Some cookies are strictly necessary for the Service to function; others are used for analytics. You can control or delete cookies through your browser settings, and where required we will ask for your consent to non-essential cookies. Blocking some cookies may affect how the Service works.
5.Data retention
We keep personal information only for as long as needed to provide the Service, to comply with our legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymize it. Retention periods vary by data type and the purpose for which it was collected.
6.Your rights
Depending on where you live, you may have rights over your personal information, including the right to:
- Access the personal information we hold about you and request a copy.
- Correct inaccurate or incomplete information.
- Delete your personal information, subject to legal exceptions.
- Object to or restrict certain processing, and withdraw consent where processing is based on consent.
- Request portability of information you provided to us.
- Opt out of marketing communications at any time.
If you are in the European Economic Area or the United Kingdom, these rights arise under the GDPR. If you are a California resident, you have rights under the CCPA and CPRA, including the right not to be discriminated against for exercising them; we do not sell personal information. To exercise any right, contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.
7.Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss or misuse, including encryption in transit and access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
8.International transfers
We and our service providers may process and store your information in countries other than the one where you live, including countries whose data protection laws differ from yours. Where we transfer personal information across borders, we take steps to ensure it is protected in line with this policy and applicable law, using appropriate safeguards such as standard contractual clauses where required.
9.Children
The Service is not directed to, and is not intended for, anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.
10.Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
11.Contact
Questions about this Privacy Policy or your data can be sent to [CONTACT_EMAIL], or through our contact page. This Service is operated by [Company Legal Name], based in [Jurisdiction].